Yearly Seats let an approved Owner request a quantity of yearly Pro seats at partner pricing tiers shown in the portal. After Admin approves a request, Partner Keys are issued. Each unused key can be shared with an end user; when redeemed in the Healthive AI app, it unlocks yearly Pro for that user under current product rules.
This path is Owner-managed in the partners portal. Managers and Trainers use staff codes and the referral hierarchy unless Healthive separately authorizes otherwise.
End-to-end flow
- Owner opens Yearly Seats in the portal.
- Owner picks a seat category / quantity and sees partner pricing (percent of the configured original yearly price — as shown in-app).
- Owner may enter a requested price / notes for Admin.
- Admin reviews, sets final pricing if needed, and approves or rejects.
- On approval, Partner Keys are generated for that request.
- Owner shares unused keys privately with end users.
- User redeems a key in Healthive AI → yearly Pro unlocks per product rules.
Seat categories (conceptual)
The portal presents mutually exclusive quantity bands (for example up to 5, up to 15, up to 25, or custom 25+). Quantities must match the selected band. Live percentages and list prices come from Admin configuration — always trust the numbers in the portal at submit time.
Partner Keys: treat them like coupons
- One key → one redemption path (follow portal status: unused / redeemed / etc.).
- Do not post full keys on public social posts or open forums.
- Prefer private delivery (DM, email, in-person).
- Track which member received which key so support can help if something fails.
How this differs from Partner Referral
| Partner Referral (staff code) | Partner Key (Yearly Seats) | | --- | --- | | User pays via normal app billing | Seat purchased through Owner’s approved request path | | Commission follows level ladders | Pricing is the approved seat deal | | Any active partner’s code | Keys managed by Owners in portal |
Both can grow your community. Use codes for broad referral growth; use keys when you have an approved seat inventory to place with specific members.
Who can use Partner Keys?
Yearly Seats requests and Partner Key management are available to Owners in the partners portal. See the Partners FAQ for the latest role boundaries.
Practical tips for gyms and studios
- Batch keys for onboarding cohorts (new members month).
- Pair a key with a short “how to redeem” note and a staff code for future referrals from friends/family.
- Keep Admin notes clear when requesting custom pricing so review is faster.
Questions about a stuck request? Contact partners support or open a Support ticket when signed in.