Partners Privacy Policy

1. Who this policy covers

This policy covers partner applicants, registered partners (Owners, Managers, Trainers), and visitors who submit the partners Contact form or browse public marketing pages on the partners portal.

2. Data we collect

Depending on how you use the portal, we may process:

• Identity and contact data: name, email, mobile number.
• Account and program data: role, staff codes, team hierarchy, document uploads for Owner verification, bank/payout details you provide.
• Inquiry data: Full Name, Email, Mobile, inquiry type, and message from the Contact form.
• Usage and technical data: login events, device/browser information, and analytics events when you consent (where required).

3. How we use data

We use partners data to operate the program: create and manage accounts, attribute referrals and commissions, process withdrawals, respond to inquiries, send operational emails (for example login credentials or payout updates), improve the portal, and meet legal obligations.

4. Contact form inquiries

When you submit the Contact form, we store your inquiry in our systems (partners_inquiries) and may email our support team and send you an acknowledgement. We use this data only to respond to your request and improve partner support.

5. Sharing

We use service providers such as hosting, authentication, email delivery, and analytics. We do not sell partner personal data. We may disclose data if required by law or to protect rights and safety.

6. Retention

We retain account and commission records as needed to run the program and meet accounting/legal requirements. Contact inquiries are retained for support and compliance, then deleted or anonymized when no longer needed.

7. Security

We use industry-standard safeguards (encryption in transit, access controls, RLS on production databases). No method of transmission or storage is 100% secure.

8. Your choices

You may request access, correction, or deletion of partner account data by contacting support@healthiveai.com, subject to legal retention needs. You can withdraw analytics consent via the portal cookie banner where shown.

9. Consumer app data

End-user health and fitness data in the Healthive AI app is governed by the consumer Privacy Policy (https://healthiveai.com/privacy-policy), not this partners policy.

10. Contact

Privacy questions for the partners program: support@healthiveai.com. Company: Virtuous Techlogic, Rajkot, India.